Ricochet Frequently Asked Questions

I have not heard of Ricochet Manufacturing.  How can I be certain be certain that you can meet the needs of my Fire Department?

Ricochet Manufacturing has more than 20 years of experience producing sophisticated high-tech gear for the rigorous and specialized needs of the military, industrial chemical workers and emergency first responders. We use our unique expertise to create high-quality protective clothing for career and volunteer EMS and fire department personnel. All of our gear meets the NFPA 1971 standard and is certified by UL.

 

Who can I contact to get more information on Ricochet’s turnout gear?

For more information on our product line, please contact one of our dealers, give us a call at 888-462-1999, or email us at info@ricochet-gear.com.

 

Where is Ricochet manufactured?

All of our products are manufactured in our facility located in Philadelphia, Pennsylvania.

 

Do you comply with the Berry Amendment?

The Berry Amendment pertains to Department of Defense purchases and requires that all textiles used in the specified product are American made. 95% of the materials Ricochet’s uses in manufacturing our turnout gear are sourced right here in the United States. The remaining 5% are materials that are simply not manufactured domestically for fire-service applications and must be imported.

 

What is the delivery time on custom gear?

Our goal for custom gear is to ship orders within 4-6 weeks after receipt of order.  Additional time may be needed for larger orders or if there are raw material shortages.

 

Where can my fire department purchase Ricochet turnouts?

Our distribution network is mainly focused in North America.  Ricochet is proud to offer its products all around the World.  For a distributor in your area, please see our list of dealers or contact us at 888-462-1999 or info@ricochet-gear.com for more information.

 

What Standards do your garments meet?

Our Structural fire fighting garments are certified to NFPA 1971-2013 edition. Our EMS garments are certified to NFPA 1999-2013 edition and our Protective Ensembles for USAR Operations are compliant to NFPA 1951-2013 edition and NFPA 1999-2013 edition.

 

Do you repair garments?

Yes, please refer to the Care & Use page of this web site for more information.

 

What distinguishes your gear from others?

We have listened to our customers and firefighters from all over the United States and developed cutting edge technology with Anatomical Patterning which provides turnouts that work with the dynamics of the body, providing Maximum Mobility™ with greater range of motion than any other turnouts on the market.  Our Anatomical Patterns are engineered to reduce heat stress, hobbling, and fatigue: and designed to provide fit and comfort throughout all three layers of your gear.  Contact us today for your own evaluation. 

 

How do I select the composites for my custom gear?

RICOCHET has a large selection of certified composites to choose from to meet your department needs. There are many factors that should be considered prior to choosing the outer shell, moisture barrier or thermal liner materials. These factors include thermal protective performance (TPP), total heat loss (THL/breathability), durability, wicking capability, drying time, abrasion resistance, etc.  Selecting the right composite will be greatly influenced by your department’s daily operations. The best solution is to speak to an expert to help your Fire Department in their selection process.
Please contact your dealer or contact us at 888-462-1999 or info@ricochet-gear.com to discuss your specific needs.

 

How are your materials different from other protective clothing manufacturers?

Most of the garment manufacturers here in the United States purchase their fabrics from mills such as TenCate, Safety Components, Difco, NorFab and W.L Gore & Associates. These mills generally sell the same fabrics to all garment manufacturers.

 

What is the difference between PBI Matrix and the Millenia XT outer shell material?

Please refer to the Turnout Materials page of this website for more detailed information or feel free to contact us at 888-462-1999 or info@ricochet-gear.com.

 

Are PBI outer shells susceptible to UV damage?

Almost all of the outer shell materials used in the fire service today, use some blend of Nomex, Kevlar or PBI which are all susceptible to color changes or loss of strength when exposed to UV light.  Ricochet Manufacturing highly recommends that all protective garments should be protected (as much as possible) from direct and indirect sunlight and fluorescent lighting.

 

What is a TPP rating and why is it important?

The Thermal Protective Performance (TPP) rating measures the insulating performance of your ensemble. The length of time that an ensemble protects you from a second degree burn may be determined by dividing the TPP rating in half. For example, a composite with a TPP rating of 42 provides 21 seconds from a second degree burn. NFPA 1971 requires a 35 TPP rating which equates to 17.5 seconds until second degree burn occur in a flashover situation.

Please refer to the Technical Information page of this website for more detailed information.

 

What is a THL rating and why is it important?

The Total Heat Loss (THL) rating measures the ability of a garment to allow heat to pass away from the body through the 3 composite layers of your ensemble. Generally, the higher the THL, the more likely the system will be able to dissipate excess body heat. NFPA 1971 requires a minimum total heat loss of 205 w/m2.

Please refer to the Technical Information page of this website for more detailed information.

 

What are the TPP and THL ratings of my current garment?

When selecting fabrics for your turnouts, it is important to remember that heavier, thicker materials typically give higher TPP values, and that higher TPP value may also cause you greater heat stress.  There are several lighter weight fabrics today which may not provide a higher TPP value but will allow for a greater THL value which equates to breathability. Your material selection process should begin with a risk assessment that is discussed in NFPA 1851. Our TPP and THL testing is supported by our fabric suppliers. The actual TPP and THL values for all of our composites are provided by Underwriters Laboratories. Please contact your dealer or contact us at 888-462-1999 or info@ricochet-gear.com for specific TPP and THL values.

Please refer to the Turnout Materials page of this website for more detailed information.

 

What it the CCHR test?

The Conductive and Compressive Heat Resistance (CCHR) test is to specify minimums in protective insulation required in high compression areas.

Please refer to the Technical Information page of this website for more detailed information.

 

Can you put together an NFPA 1851 program for our Fire Department?

Absolutely! We have worked closely with some of the best Independent Service Providers in this country, writing fire departments SOP’s for implementing their NFPA 1851 program.  Our highly qualified Regional Sales Managers can assist you with establishing specifications, implementation, SOP’s, driving routes and pickups and pricing. Please contact us at 888-462-1999 or info@ricochet-gear.com for more detailed information.

 

What is the warranty on Ricochet products?

Click here to view the warranty for Ricochet products. For more information, please contact us.